At viphp, we believe gaming should always be fun, safe, and within your control. We're committed to providing every Filipino player with the tools and support they need to play responsibly.
viphp gives every player full control over their gaming activity. These tools are available 24/7 — no questions asked.
Set a daily, weekly, or monthly cap on how much you deposit into your viphp account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly — increases take 24 hours to take effect.
Decide in advance the maximum amount you're comfortable losing in a given period. When your loss limit is hit, viphp will automatically pause your gaming session so you can step back, breathe, and reassess before continuing.
Set a maximum session duration so you never lose track of time while playing. viphp will send you a reminder when your session limit is approaching, and automatically log you out when it's reached.
If you feel your gaming is getting out of hand, you can self-exclude from viphp for a period of your choosing — from 30 days up to permanent exclusion. During self-exclusion, your account is fully locked and all marketing communications are stopped.
Enable periodic on-screen pop-ups that show you how long you've been playing and your net gaming activity for the session. Reality checks are a simple but powerful way to stay aware of your gaming behavior in real time.
viphp strictly enforces the 21+ age requirement. We encourage parents and guardians to use third-party parental control software to prevent minors from accessing online gaming platforms on shared devices.
Under Philippine law and PAGCOR regulations, online casino gaming is restricted to individuals who are 21 years of age or older. viphp takes this requirement seriously — it's not just a legal obligation, it's the right thing to do.
Every new viphp account goes through a mandatory Know Your Customer (KYC) verification process before any real-money gaming or withdrawals are permitted. This includes submission of a valid government-issued Philippine ID — such as a PhilSys National ID, passport, driver's license, or Voter's ID — to confirm your identity and age.
Any account found to belong to a person under 21 will be immediately suspended, all funds will be returned, and the matter may be referred to the appropriate authorities. There are no exceptions to this policy at viphp.
For Parents & Guardians: If you suspect a minor has registered on viphp or is using your account to gamble, please contact our support team immediately at [email protected]. We will act swiftly to investigate and close the account.
Do you spend more money on gambling than you originally planned?
Do you chase losses — betting more to try to win back what you've lost?
Has gambling caused problems with your family, work, or finances?
Do you feel restless or irritable when you try to cut down on gambling?
Do you hide your gambling activity from people close to you?
Do you gamble to escape stress, anxiety, or personal problems?
If you answered "yes" to two or more of these questions, we strongly encourage you to use viphp's self-exclusion tool and seek professional support.
All responsible gaming tools on viphp are available directly from your account dashboard. Here's how to access them:
Visit the viphp Login page and sign in with your registered email and password. Make sure you're on the official viphp.net website.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
In the Account Settings menu, find the "Responsible Gaming" section. Here you'll find all available player protection tools — deposit limits, loss limits, session timers, reality checks, and self-exclusion.
Choose the tools you want to activate and set your preferred limits. Changes that reduce your limits take effect immediately. Increases to limits require a 24-hour cooling-off period to protect you from impulsive decisions.
Self-exclusion takes effect immediately upon confirmation. Once activated, you will not be able to log in, deposit, or play on viphp for the duration of your chosen exclusion period. To request permanent exclusion, contact our support team directly.
Playing on viphp should always be an enjoyable experience. Here are some practical tips to keep your gaming healthy and fun:
Decide how much you're comfortable spending before you start — and stick to it. Think of it like a budget for entertainment, the same way you'd budget for a night out in BGC or a movie in SM Mall of Asia.
Step away from the screen regularly. Long, uninterrupted gaming sessions can cloud your judgment. Set a timer on your phone as a reminder to take a break every hour.
Losing is a normal part of gaming. Never bet more than you planned in an attempt to win back losses — this is one of the most common patterns in problem gambling.
Avoid gaming when you're tired, stressed, or under the influence of alcohol. Good decision-making is key to responsible gaming.
If gaming is causing stress in your life, talk to a family member, friend, or professional counselor. You don't have to deal with it alone — support is available.
You are never alone. If you or someone you know needs help with problem gambling, these resources are available in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for Filipino players. PAGCOR's Responsible Gaming Framework provides guidelines and support for players experiencing gambling-related issues.
The NCMH Crisis Hotline provides free mental health support for Filipinos. If gambling is affecting your mental health or that of someone you care about, trained counselors are available to help. Hotline: 1553 (available 24/7).
Our dedicated responsible gaming support team is available around the clock. Whether you need help activating a self-exclusion, adjusting your limits, or just want to talk, reach us at [email protected] — we respond within 24 hours.
viphp's Commitment to PAGCOR Standards: viphp operates in alignment with PAGCOR's Responsible Gaming Framework, which sets out the standards for player protection, age verification, self-exclusion programs, and staff training in the Philippine online gaming industry. We regularly review and update our responsible gaming tools to meet and exceed these standards. If you believe viphp has failed to uphold these commitments, you may raise a concern directly with PAGCOR through their official channels.
Responsible gaming is not just a checkbox for viphp — it's a core part of how we operate. We genuinely care about the well-being of every player on our platform, from Manila to Cebu, Davao to Quezon City. Gaming should add joy to your life, not take away from it.
Our team undergoes regular training to identify signs of problem gambling and to respond with empathy and professionalism. If our support staff notices unusual patterns in your gaming activity — such as significantly increased deposits or extended session times — they may proactively reach out to check in with you.
We also conduct periodic responsible gaming audits to ensure our tools are working as intended and that our policies remain aligned with the latest PAGCOR guidelines and international best practices in player protection.
At viphp, we firmly believe that a player who games responsibly is a player who enjoys the experience for longer. That's good for you, and it's good for us. Responsible gaming is a shared commitment — and we're in it together with every Filipino player on our platform.
Enjoy slots, bingo, live casino, and more — with full control over your gaming experience. Set your limits, play within your means, and have fun the right way.
Start Playing Responsibly